How To Optimize Your Google My Business Listing

Set up ring groups if calls should alert multiple people. Advanced call flows can be built based on factors like day, time, caller ID, and more. Set up logical numeric choices to route calls, like "Press 1 for sales, press 2 for support". Then, build out the menu structure and options callers will hear. Keep it short and friendly while clearly identifying your busines


No, our Google My Business Optimization only focuses on optimizing your GMB listing. After completion, keep platform access and upgrade to ongoing management for $99–$399 per location monthly.
What is Google My Business?
For each service you can set a Service Name, Price, and Description. GMB Gorilla recommends you leverage the native Menu function in the profile if available. It also makes it more convenient for Google search users to see what you offer without too many clicks. With the Menu feature you are able to directly add your Menu items, Virtual receptionist with AI food or otherwis


Did you know that 97% of people learn more about a local company online than anywhere else? Track Virtual receptionist with AI key metrics and execute day-to-day work within a team. Boost revenue and LTV by connecting sales, conversion, and campaign data to optimize smarter and faster.
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You’ll guide the caller through a short and friendly booking flow. Just a heads up, this call may be recorded for training purposes, are you looking to book a reservation? And no matter who calls, you never sound robotic—your personality is the secret sauce. If they’re in a rush, you keep things quick. You're Laura, the warm and charming voice behind Gourmet Table, a Virtual receptionist with AI fine dining restaurant known for its impeccable service and unforgettable meal


Facing any type of issue with your Google Virtual receptionist with AI My Business profile can feel overwhelming, and it’s completely understandable. Reviews not only help you grow your profile ranking on the search engine and Google Maps, but they also influence the click-through rate. Once your Google My Business profile is entirely set up, you should focus on getting as many reviews as possible. If you aren’t properly optimizing your photos, then you’ll find it very hard to rank for local results."
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Reviews are the most important aspect of your Google Business Profile because 74% of consumers will read at least two reviews before making a purchase. Google Posts is one of the best ways to engage your audience and capture your customers’ attention from the start. But it can also be helpful to add some additional photos to highlight different aspects of your business. If the information you share on your website differs from your Google Business Profile, it can hurt your search rankin


With the right tools, you can monitor, respond, and improve your reviews at scale, ensuring every customer interaction contributes to your success. 88% of consumers believe online reviews are as reliable as advice from friends. Feedback from reviews highlights areas for improvement before they can impact your business results. Understanding what your customers are saying about your business is not just a nice-to-have – it’s essential. Responding to reviews doesn’t just boost your reputation – it can also lead to higher average rating


Subflows act as Virtual receptionist with AI specialized agents that handle tasks independently — making complex logic simple to manage. Insights on accuracy and intent feed back into the next version — so agents improve continuously. Simulated calls measure accuracy, response quality, and compliance against your KPIs, ensuring performance before customers call. Experience the full flow — initiate a real call with the AI agent. I’ll get this info over to the team and someone will follow up if needed—but I can probably help you right now and save you the wait." Let me pass that along to our team and they’ll follow up with you shortly."
One Agent for Every Conversation
Sync call data, automate follow-ups, and integrate with your workflows without needing Virtual receptionist with AI custom development. They also work after hours and support multilingual calls, with built-in sentiment analysis and human handoff when needed. You can design custom call flows, set up voicemail detection, and configure integrations without any upfront cost. Get real-time visibility into every call, webhook, and API to debug faster and ship with confidenc


Your Google Business Profile is not a static directory listing. While this is a new development and is not as powerful as organic SEO content, GMB Gorilla recommends that you create a Product for every product you sell, even if it is a service. Products added to your GBP are prominently displayed about halfway down the Knowledge Panel. The Product function also allows you to link to the Product page and add an Image. For each product you can add a Product Title, Price, Descriptio

Lead capture that works while you sleep
Whet the power of state-of-the art AI is put into the hands of business operators, the possibilities for automation are endless. Agents can be deployed to act as a backup when staff are busy or as the first line of support, escalating only when tasks can't be automated. With a combination of human review and automated checks, every call undergoes review to ensure consistent quality and performance. This allows calls to your existing number to be forwarded to your Goodcall number when the line is busy or unanswered. If your current number is essential to your brand, you can set up conditional call forwarding through your phone provider. This number works alongside your existing business line, allowing call transfers to your staff or giving them a chance to answer before the A